Some great feedback from our wonderful customers:
|After searching for a new mattress for quite some time, we were so happy to find Soaring Heart Natural Beds. Not only is our mattress incredibly comfortable, but we love that it is non-toxic and natural. Finding our mattress was easy and enjoyable with the help of the knowledgeable and friendly staff at the store. My sleep is incredibly important for my job, and I sleep great with my new mattress!
Thank you, Soaring Heart!
Wow! You have created a most loyal customer -- I will be shouting your praises to everyone who I can make listen :) ...my heart is soaring!
Absolutely love this mattress! It is very supportive and comfortable and feel safer sleeping on it. Customer Service reached out right away to give expected delivery date, which was the only question I had. Thank you!
Dear Soaring Heart,
I lived in Seattle before I moved to Dubai a few months ago - love your products - I brought them all with me to Dubai! :)
The bed is just a dream. I crawl in every night expecting not to fall asleep and the next thing I know it is time to get up. So thanks again for all of the great, personal customer service. I really appreciate it and I love the sheets.
I recently received the first pillow I ordered.. well worth the wait! I love Soaring Heart. <3
Wow! You are all the best! We were really pleased with the prompt reply and amazed at you. Fantastic customer service! Thanks so much.
I got the organic latex shikibuton and the wool mattress pad. Love them both. The only problem I have is I now don't want to get up in the morning because I am too comfortable. Rob was great every step of the way-helping me with shipping to Alaska, which is a feat in itself sometimes.
I'm completely happy with my wool mattress pad. I have good feelings about your company and will definitely buy from you should I need any products in the future. I am currently mulling over a kapok pillow! ;)
As it happens the bed roll size is perfect for a standard folding cot, so that saved me from having to order a custom size. As a student with no permanent residence the cot has been very convenient, and I'm glad to finally be getting something to make it a bit warmer and replace the quilts that I've been sleeping on all winter for insulation.
The pillows are absolutely incredible (I was tempted to keep one!)... great help for people suffering with Environmental Illness'. Very high-quality and certainly a fine, luxury item! And so very nice to see fine-goods still handmade
in the USA! I wish your business continued success!
Thanks so much! I love the bedding - was using a memory foam mattress before this for aches and pains and your mattress far outperforms it! I sleep so much better now. Thank you :)
The quality of the futons, mattresses, pillows, and linens is probably the best that can easily be found in the country. I've placed a number of orders, finally ordering the five-zone latex mattress after my previous orders were all so extraordinary. I'll be rating that 5 stars soon. I appreciate the materials and the "just right" design - a balance in every pillow well between too soft and too tight. I wish there was a place more local to Vermont, but sleep and rest is more than just a way to fill in hours - it's a way to fulfill dreams. Thanks for the quality sleeping products. I also use these pillows for my home office workspace - a quality environment is for more than sleeping. I recommend a variety of pillows and a couple of different futons; each one has its place for healthy living.
Thank you all so, so much for pairing such amazing products with such fantastic customer service. It's rare and noticeable. I seriously can't imagine purchasing mattresses/pillows from anyone else. Thank you!
We purchased our first shikibuton, medium buckwheat pillows, mini buckwheat pillows, and wool mattress pad from Soaring Heart and we could not be happier! I did A LOT of research on shikibutons and somehow ended up on Soaring Heart. Not only are their online reviews fabulous but their customer service is phenomenal. We appreciate their ability to answer all our questions as well as their fabulous products. This is the best sleep we have ever had! We would highly recommend their shikbutons and pillows to everyone looking for great sleep that is good for the brain and body. The only thing we wish they had is a showroom in Minnesota!
I just wanted to write to say the great customer service that I received from Eugenia in your Bellevue office. My grandson was diagnosed with dust mite, tree pollen, and grass pollen allergies. There was some confusion on my part about the organic dust mite cover that I purchased from Soaring Heart for my son's organic latex/wool bed, which was always purchased at your store. Eugenia telephoned me after hours to clear up my confusion. She is a great listener. I would not hesitate to recommend her and your company to my friends. Thank you!
- Doris Fulton
Every single day I am glad we bought new mattresses from you guys!
You guys have a great company and my husband and I love your products. You recently built an extra-firm natural latex mattress (queen size) that we just love. And all our throw pillows are your products. Thank you so much for being a great business!!!
- Chani Jacobson
Everything arrived perfectly and it was like sleeping on a cloud. I was a little apprehensive about spending $1650 on bedding without getting to try it out first. But no worries. It's exactly what I was hoping for. Many thanks to you and the crew at Soaring Heart for an excellent product.
- Jay Gawlikoski
I need a 12 step program for being a Soaring Heart addict...
You guys ROCK! Thank you!
- Paul McGraw
Please send along our thanks and gratitude to the magical hands behind this work. It truly makes a difference... Keep up the great work and I'll certainly place another order when another opportunity arises. Speak with you all again sometime!
- Kyle, Seattle WA
I have been using your futon over the last 10 years when living in Seattle and love it. And I will continue to buy and recommend your products to friends. Your futons last a long time, it is a good investment.
- Thuan Ngo
I'm in love with my new cotton/wool shikibuton! It has transformed my sleep experience. Thank you for making such high-quality, affordable products with so much heart!
- Julie S., San Francisco CA
So nice to ask questions, order, and know know the product is going to show up with "no strings"--all with confidence and no concerns about safety or security.
I don't know what I can buy next, as I have so much from Soaring Heart already, but you never know... Actually, I've been thinking of getting a little more bolus for my travel pillow.
- Carol O
Slept like a baby last night on my new bed. Thank you.
- Lori Stone
I just got my shikibuton and love it! Thanks so much!
- Hannah Moore
Thanks to your suggestion, I slept like a BABY this weekend, OMG, I love the pillow! No more headaches, yay!
- Shari Woo
We've had our king size futon cotton bed with a wool topper for over 10 years, have faithfully rotated and flipped it, and it's still wonderful. Just like sleeping on a cloud.
- Ruby Cowan
We received the beds and they are great! We're already enjoying them more than any beds we've had. Again, we couldn't be happier with the beds! Thanks!
Returned home from a business trip this week and found the mattresses waiting for me! HooOOoray! Have never had such a comfortable sleep in my life! Thanks so much for all your patience and great customer service. We will recommend everyone we know to order these beds because they are absolutely amazing. Your company is also.
- J Bethany
To all of you at Soaring Heart, we received our bed and have been sleeping on it for just under a month - we are SO happy and sleeping so well, and we just wanted to send a note of thanks for doing such a fabulous job making our beds.
You have two happy adults and one happy toddler who are spreading the word about your wonderful company.
- Amanda, Minneapolis MN
It has been about 2.5 weeks now since you delivered our new bed [The Rowan] and I wanted to write you to tell you that my husband and I are truly enjoying it! The very first night we laid down in complete joy, since there was no off-gassing from synthetics and chemical treatments and it was so comfortable. We sleep better each night, waking up every morning feeling better and better.
We are so glad we replaced the Tempurpedic mattress that we lived with for 4 years, thinking it was the best choice at the time. Oh how we wish we knew about you back then! Thank you for offering your natural products and helping us live the healthy lifestyle we want.
- Rain and Charlie, Bainbridge Island WA
I just wanted to thank you for your excellent products and excellent service.
The guy who helped me was fantastic to work with - really knew his stuff and was the perfect blend of laid back, allowing me to go try the pillows on my own, and then right there for me with helpful information when I found I wasn't able to decide. Thank you for adding more rest and relaxation to my life!
- Jill, Seattle WA
Just a quick note to say that our bedding has arrived and it is everything that we hoped for. I thank you all for being delightful in our dealings with you from beginning to end and making it not only painless but outright enjoyable.
We new that the quality and integrity of the product was going to please us, but it's always a pleasant surprise to find good people who make the whole transaction simple and fun... all in all, a stellar performance from start to finish.
- Kathryn, Denton TX
My experience with Soaring Heart has been first class from start to finish... true five star service and very high quality products. It was like working with a consultant more than a salesman; clearly the goal was to find the best option for me based upon my expressed needs.
The product arrived at my doorstep on time, carefully packaged, and in perfect condition. Of course the most important element of the deal is that the bed is everything I had hoped for... it is a dream to sleep on and the materials are of excellent quality.
Without reservation, I can recommend Soaring Heart for outstanding service and quality products.
- Curtis, Coeur d'Alene ID
It is the best pillow I have owned in 56 years, I expect it to last for several years of usage, as it is extremely well made! I highly recommend Soaring Heart.
- Randall Tucker