When we say our products are organic - we mean it. Not only do we require certificates guaranteeing compliance with "Global Organic Latex Standards" (GOLS) for each latex shipment we receive - we visit our suppliers and personally inspect every step in their production and certification process.
Last fall I visited our supplier in south India and checked logs documenting every step of the latex collection and mattress building process. Watching how the raw latex is tapped from trees on certified plantations, processed and tested in certified plants and then hand packaged and delivered to us in sealed containers.
Tapping the tree - sap runs about 15 minutes every morning
Yours truly watching the completed cores get washed and rinsed for packaging.
Each mattress is tested for consistent density in multiple places before final approval
Mattresses are hand-packed to ensure quality and cleanliness.
Like most travelers I have hundreds of photos of my visit to India (I'll spare you the slide show). Overall I was very impressed by the rigorous standards maintained in the manufacturing plants and often decades long connection to the latex industry by employees and their families. While it might be hard to believe until you see it, the truth is we can trace every mattress core back to the plantation the sap was harvested from and the time/date it was processed.
At Soaring Heart we believe going the extra mile to visit our suppliers and thank them for the stewardship of their organic products makes all the difference - and I'm confident our personal guarantee is something you won't find elsewhere!
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As the year closes all of us at Soaring Heart want to express our gratitude to you, our customers and supporters of the sustainable, organic lifestyle our brand represents. These last few years have been a wild ride for all of us - and it is clear our "new normal" is still evolving. The good news is we are continuing to grow our staff, expand our stores, add new products and nurture the supply chain relationships that we've built over the past decades. This means we can be confident in our ability to provide the great sleep products we have learned to craft with excellence.
As always Soaring Heart believe we all sleep better knowing we are part of healthy, vibrant communities. All our best for 2022!
Living with the pandemic for over a year now, surely you have heard the mention of supply chain issues from businesses both big and small. You have likely experienced the symptoms of these issues--Whether this be your favorite snacks missing and out of stock from the grocery store, or your online order taking longer than anticipated to arrive at your home. How does this happen? And how might it impact your Soaring Heart order?
Michael Schaefer
Author