Soaring Heart Natural Beds' 30 Day Comfort Guarantee is an exchange program, not a return policy. You have 30 days from time of delivery to modify your mattress into a more suitable sleep system of equivalent or lesser value. Modifying your sleep system above the value of original purchase will incur additional cost of materials. 30 Day Comfort Guarantee is contingent upon the purchase of a Soaring Heart Mattress Pad in order to protect the mattress. Any stains or damage to mattress voids the 30 Day Comfort Guarantee. Fees will apply for any additional materials or restocking.
• 30 Day Comfort Guarantee does not apply to discounted products, items sold "as is", or custom products.
• Soaring Heart cannot accept returns on bedding unless damaged or defective.
• Returned products are subject to a 30% restocking fee.
• Customer is responsible for shipping charges on all returned items.