Are you ready for the New Year? We sure are - and we've stocked our shelves and cleaned out our closets so we're ready too!
Our #1 New Year's resolution is to fill the year ahead with outstanding customer service. No one likes to find something out of stock or an order will be delayed for weeks. Rest assured if we build it - we can deliver it. Plus we've reached out to all suppliers to understand what drives their delays - and these days, everything seems to be weeks behind. No empty promises here - if we know something can't get to you in time - our goal is to be totally up front and transparent.
While we'll never be perfect, we believe that shopping small businesses like ours can be both rewarding - and fun! We like getting to know our customers - recognizing your names (and faces). We are proud to share our specials, our staff favorite products, our supplier promotions. Whether you've been enjoying the benefits of our all organic sleep for years - or are new to our community - we have plenty of good news to share with you in 2021. Thanks for supporting us through the trials and tribulations of the past year - and check out our January deals!
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As the year closes all of us at Soaring Heart want to express our gratitude to you, our customers and supporters of the sustainable, organic lifestyle our brand represents. These last few years have been a wild ride for all of us - and it is clear our "new normal" is still evolving. The good news is we are continuing to grow our staff, expand our stores, add new products and nurture the supply chain relationships that we've built over the past decades. This means we can be confident in our ability to provide the great sleep products we have learned to craft with excellence.
As always Soaring Heart believe we all sleep better knowing we are part of healthy, vibrant communities. All our best for 2022!
Living with the pandemic for over a year now, surely you have heard the mention of supply chain issues from businesses both big and small. You have likely experienced the symptoms of these issues--Whether this be your favorite snacks missing and out of stock from the grocery store, or your online order taking longer than anticipated to arrive at your home. How does this happen? And how might it impact your Soaring Heart order?
Mike Schaefer
Author