Great suppliers = great products! We know that having a personal relationship with our suppliers helps. When a vendor understands that we really do want to go the "extra mile" for a certified organic product, or a sustainably harvested crop - we are often amazed at the stories they have to tell us.
We are fortunate to have long term relationships with suppliers, some lasting decades, that give us the confidence we need to assure you of the safety and integrity of everything we build. Very often the batches of products we purchase are hand-selected. When our bales of cotton or wool are processed or packaged for delivery, it's often the first run of the day - when the equipment and warehouses are cleaned to an organic spec and freshly tested for compliance.
When you and your family cuddle up in our products for sleep - you can rest assured we (and our suppliers) stand behind every stitch, every ingredient we use. If you're not happy - for any reason - we want to hear about it. Every mattress we make is hand-signed, we know the date, the time, the builder who checked everything that went into your bed. Our organic certifications also require us to be able to track the exact date and origin of all the wool, cotton or latex that went into your bed. We love being able to provide this level of commitment and transparency - and we also know that not many manufacturers can do what we do.
The Soaring Heart difference is something you can count on!
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Are you ready for the New Year? We sure are - and we've stocked our shelves and cleaned out our closets so we're ready too!
Our #1 New Year's resolution is to fill the year ahead with outstanding customer service. No one likes to find out something out of stock or an order will delayed for weeks. Rest assured if we build it - we can deliver it.
It's never too late to order our gift card online or over the phone. You pick the amount - $25 - sure, we can do that. What's enough for a great pillow - $100? You stick to your budget and we will help find the perfect sleep gift for you and yours.
Happy holidays form your friends at Soaring Heart!
We all know it - this year's holidays are clearly not going to be normal. But kudos to Washington State University for their insightful survey about the upcoming holiday shopping season. For a quick read see the link below - but a couple high level conclusions include:
1) Shopping helps people feel normal in today's not-so-normal world.
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